Privacy Policy

Introduction

SD Selfie Booth (“SD Selfie Booth,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or book a photo booth rental.

Please read this Privacy Policy carefully. By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.

Information We Collect

We may collect the following categories of information:

• Contact information: name, email address, phone number, mailing or event address.
• Event information: event date, venue, type of event, headcount, and any details you share to help us plan and quote the booking.
• Payment information: billing details needed to process your deposit and balance. Payment card details are processed by our third party payment provider and are not stored on our systems.
• Communication information: the content of emails, text messages, and other communications you send us, along with metadata such as dates and times.
• Captured content: photos, GIFs, videos, and other media captured at your event using our booth or equipment. As described in our Terms of Service, this content is owned by SD Selfie Booth and you and your guests receive a license for personal use.
• Website usage data: automatically collected data including IP address, browser type and version, device type, operating system, pages viewed, referring source, and the dates and times of your visits.
• Aggregate and inferred data: statistical or demographic data we may derive from the categories above.

How We Collect Information

We collect information through:

• Direct interactions: when you submit a form, email or call us, sign a booking agreement, or speak with our team in person.
• Automated technologies: cookies, pixels, web beacons, and similar tracking technologies on our website.
• Third party sources: for example, analytics providers, advertising platforms, social media platforms, and referral partners (in each case, with your consent where required).

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Confirm, schedule, and deliver your photo booth rental
• Process payments and maintain financial records
• Send transactional and service messages (booking confirmations, reminders, photo galleries, support replies)
• Operate, maintain, secure, and improve our website and services
• Promote our business, including by featuring captured content from past events as permitted by our Terms of Service
• Detect, investigate, and prevent fraud, security incidents, and abuse
• Comply with legal obligations and enforce our Terms

How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: with vendors who help us run our business (for example, our website host, email and SMS providers, payment processor, analytics provider, gallery platform, and bookkeeping or tax professionals) and only to the extent needed for them to provide their service.
• Legal requirements: when required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of our customers or the public.
• Business transfers: in connection with a merger, acquisition, financing, reorganization, sale of all or part of our assets, bankruptcy, or similar transaction, in which case personal information may be transferred as part of the transaction.
• With your consent: for any other purpose disclosed to you at the time of collection or with your consent.

SMS: Mobile information and SMS opt in data are not sold, rented, or shared with third parties or affiliates for marketing purposes.

Cookies and Analytics

Our website uses cookies and similar technologies to remember your preferences, keep the site functioning, and measure performance and traffic. We may use Google Analytics or a comparable analytics provider, which sets its own cookies. You can disable or delete cookies through your browser settings; doing so may affect how parts of the site function.

SMS Messages

If you provide your mobile number, you may receive SMS messages from us related to your inquiry, booking, event logistics, photo delivery, and similar service messages. Message and data rates may apply. Message frequency varies. You can opt out of non essential SMS by replying STOP; reply HELP for help.

Your Privacy Rights

Depending on your location, you may have the following rights with respect to your personal information:

• The right to access or receive a copy of your information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to restrict or object to certain types of processing
• The right to data portability
• The right to withdraw consent (where processing is based on consent)
• The right not to be discriminated against for exercising your privacy rights

California residents: You have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we have collected, the sources of that information, the purposes for collecting it, and the categories of third parties with whom we share it. You also have the right to request deletion subject to certain exceptions.

To exercise any of these rights, email us at hello@sdselfiebooth.com. We may need to verify your identity before responding to your request, and we will respond within the timeframes required by applicable law.

Data Security

We have implemented reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is fully secure. We cannot guarantee absolute security.

Data Retention

We retain personal information for as long as needed for the purposes described in this Privacy Policy, to comply with our legal and tax obligations, to resolve disputes, and to enforce our agreements. When we no longer need information, we will delete or de-identify it.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.

Third Party Links

Our website may contain links to third party websites and services we do not control. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will change when we do. Continued use of our website or services after an update constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

• Email: hello@sdselfiebooth.com
• Phone: (858) 251-9416
• SD Selfie Booth, San Diego, CA